FAQs

What is a Family Physician?

A family physician is a medical doctor who provides continual comprehensive health care for the entire family. Family physicians complete an additional three years of training following medical school focusing on treating a patient as a whole. Training covers such specialties as geriatrics, pediatrics, internal medicine, general and specialty surgery, obstetrics and gynecology and psychiatry. 

What ages do Family Physicians treat?

Family physicians treat the healthcare needs of patients of all ages, both male and female.

What treatments do Family Physicians provide?

Family physicians provide a full range of the most advanced and comprehensive medical care available.   They are skilled in newborn, infant care and pediatric medicine, as well as women’s and men’s healthcare. In addition, they provide cardiovascular screening and management, geriatric services, complete care for acute and chronic illnesses, nutrition counseling and orthopedic care, just to name a few. 

What is a Physcian Assistant?

A Physician Assistant (PA) is formally trained to provide diagnostic, therapeutic, and preventive health care services, as delegated by a physician. Working as members of the health care team, they take medical histories, examine and treat patients, order and interpret laboratory tests and X- rays, make diagnoses and treat minor injuries. PAs record progress notes, instruct and counsel patients, and order or carry out therapy. PAs also may have managerial duties and some supervise technicians and assistants.

How do I schedule an appointment for an initial exam?

To schedule your initial appointment , your provider will want you to establish care.  This will allow  time for the provider to review you past medical history, medications, social, and family history.  Appointments for routine exams and acute conditions should be scheduled at another time after you have established care.  Simply call our office. The appointment line is x 2. We will be happy to schedule an appointment for you. When you call to schedule your appointment, our front office staff will request some basic information from you.

What information do I need to bring to my first visit?

Please arrive 15 minutes early to complete registration forms. To assist us, please bring your insurance card and a photo ID, as well as a list of any medications, vitamins and/or herbal supplements you are currently taking. If you are bringing your child, please bring his/her immunization records as well. Please also be prepared to pay your co-pay at the time services are rendered.

What if I don’t have health insurance?

If you do not have insurance, we request that payment be made at the time services are rendered. You may contact our financial coordinator with questions concerning your account or to develop a payment plan that meets your needs.

What can I expect during my first visit?

After you complete the necessary registration forms, we will take some time to get you acquainted with our office. We will discuss our financial policy with you and help set up a financial plan that is best for you.  We are always available to answer any questions you may have concerning your account and/or treatment.

What is the difference between an MD and DO?

For the most part, Medical doctors and Doctors of Osteopathic Medicine doctors have completed much of the same training and use much of the same techniques and technologies to treat their patients. They both have completed four years of undergraduate education as well as four years of medical education. Both choose a specialty area of medicine, and complete at least a three year residency focused on that specialty.

There are some differences between MD’s and DO’s. Doctors of Osteopathic Medicine are able to perform surgery, deliver children and provide comprehensive treatment for patients. In addition, they complete musculoskeletal system training, which includes the bones, muscles and nerves. This training enables them to perform osteopathic manipulations.

How can I get a prescription refill?

For your convenience, refill requests for medications other than controlled drugs may be requested through your pharmacy provided you are up to date on required exams and laboratory testing.   Your pharmacy will then submit the request to us.  Pharmacy prescription requests called in prior to 2:00 pm are more likely to be filled the same day.  The pharmacy will contact our office to authorize the refill.  Do not call the office directly with your refill request.  Please allow 72 hours for your routine prescription refill.  We do recommend routine follow up appointments at least every 6 months, depending on your medical needs.



When in the office please do not ask for your prescription to be phoned into the pharmacy.  In office pharmacy phone requests do not provide prompter service than those that are faxed or delivered.

Why do I need a referral to see a specialist?

In the interest of providing good, safe medical care, referrals to specialists and for procedures may not be issued on the same day they are requested.  Our office staff works as quickly as possible in processing referrals to other medical locations.  You will be notified of your appointment date and time either by our office or, the office you are being referred to.  We try hard to send patients to appropriate network providers but, it is ultimately the responsibility of the patient to ensure the service or provider is covered by their insurance plan.

How can I get my medical records transferred to another office?

In order for us to transfer your medical records to another office, we need to have a Medical Records Release form signed and dated by you. This allows you to specify to whom we are able to release your medical information and for us to protect your medical information under the HIPAA regulations. Please allow two weeks to process your request. There may be a charge for copying medical records. Please contact us for additional information.